Legal

What Still is

Still is a daily presence ritual. You tend a light and keep a private record. Still+ can send eligible notices to confirmed circle recipients through connected services. It is not a medical device, monitor, life-alert pendant, or emergency service. If you or someone else is in immediate danger, call your local emergency number.

Your account

Notes, your circle, and any emergency card live on your account so they can follow you across devices. We do not sell that writing or show it to the people in your private circle. You can start from nothing at any time; that wipes the ritual data tied to the account. Password-reset email may be sent only to the email on your account, only when you ask to reset a password, and only while recovery email is enabled.

Still+

When live billing is active, Still+ is $4.99 monthly or $39.99 yearly and renews until cancelled. Checkout and card handling are provided by Stripe. You can manage or cancel from the billing link in Still; cancellation stops renewal and access remains through the paid period unless law requires otherwise. Prices and taxes shown at checkout control if they differ from this summary.

Alerts

Still+ may send missed-light, invitation, test, reminder, or consented check-in notices through an active email, text, or call channel. A circle recipient must be named with permission and confirm the destination before ordinary notices begin. Private notes are never included. Do not rely on Still to contact another person or arrange a welfare check.

If you turn on the check-in prompt, Still can show the day’s line in the app after your chosen hour. It does not provide a guaranteed background reminder or emergency alert. Turn the prompt off anytime in You.

Safety

Still may show crisis resources if your writing suggests serious self-harm risk. That is not medical care, diagnosis, or continuous monitoring. If you or someone else is in immediate danger, call local emergency services. In the United States, call or text 988.

If you separately enable “Ask my circle to look in,” Still may ask confirmed circle members to check in when today’s writing clearly signals immediate self-harm concern. Your words are never included. This is not continuous monitoring and is not a substitute for 988, a clinician, a welfare check, or people who already know to look in.

Privacy

We keep what you write, who you named, and the account data needed to run Still. Sign-in uses the methods shown in the app. We do not sell personal information. Depending on which live features you use, processors may include hosting and database providers, Stripe for billing, Resend for email, Twilio for text and calls, and xAI for a companion request you initiate. Each receives only what is needed for that service. See the privacy policy.

Who can use it

You must be at least 13. If you are under 18, a parent or guardian should know you are using Still. Do not put a child’s contact in your circle.

Permission

Do not add or contact anyone without permission, and do not use Still to harass anyone. Recipients must confirm before ordinary delivery begins and can stop notices from their management link. Text recipients can reply STOP to stop or HELP for help.

If something fails

Delivery can fail. Phones die. Numbers change. Inboxes fill. Still does not promise that a message arrives, is read, or that anyone looks in. Still is not liable for missed welfare checks, delayed or failed notices, or anything you do or do not do after a light stays dark. Use it as a ritual, not a guarantee.

Leaving

Sign out anytime. Starting from nothing clears the light on this account. You can download a copy of your ritual from You. Deleting the account removes your light, private circle, emergency card, notices, and sign-in on this service. Account deletion attempts to cancel an active Still+ subscription first; if cancellation cannot be confirmed, deletion stops so you can contact support instead of leaving unknown billing.